FAQs - Your Questions Answered
Absolutely! We offer free samples, either as A4 sheets or small rolls. Please note that the freight is on a collect basis.
Our standard packaging is neutral, with each roll in a box and palletized. We also offer customized OEM packaging at no extra cost. Just let us know your logo and packaging details.
Yes, we offer watermark back printing. Send us your logo, and our designers will handle the rest, ensuring your logo is uniquely imprinted on all papers.
Shipping costs vary based on your location. We use TNT/FedEx/DHL for samples and sea shipping for bulk orders, focusing on cost-saving and efficient delivery.
Definitely! Discounts are available and vary depending on your order's size and contents.
Our inkjet materials are versatile, compatible with nearly every inkjet printer on the market, including brands like HP, Epson, Canon, Lexmark, Fuji, and more.
Typically, it's 3-7 days post-payment, which includes production and testing time before leaving the factory.
We stand by our quality. If an issue is caused by us, we'll bear the costs and provide a replacement. For problems caused by the customer, they will be responsible for the replacement costs. We aim for reasonable solutions and are always here to support our customers.
